When encryption starts, the job is not to stare at alerts. The job is to stop spread, preserve proof, recover the business, and give leadership a clear record of what happened.
Tools do not save you by themselves. Someone has to own the incident.
Contain. Recover. Prove. Harden.Pricing starts with triage because every incident is different. We quote urgency, after-hours work, travel, tooling, hardware, and third-party costs before work starts.
For active ransomware, suspicious infection, failed restores, dead systems, and urgent vendor loops that can be worked by remote access immediately.
For environments where someone needs to be physically present: damaged access, offline infrastructure, hands-on recovery, or executive pressure.
For teams that already have tools but need someone to connect signals, direct vendors, validate restores, and brief leadership.
Two-hour minimum on emergency response. Active security incidents, after-hours, weekend, high-risk, and travel work may carry a higher quoted rate. Same-day U.S. onsite and 24-hour international onsite targets depend on location, flights, access, and safety.
Ransomware gets expensive when every tool, vendor, and department is shouting from a different corner. 3PS creates the response lane, controls the next actions, and keeps leadership out of guesswork.
Review risky sign-ins, disable suspect accounts, revoke sessions, tighten conditional access, and confirm which admins still need control.
Isolate infected endpoints and servers, preserve volatile evidence, stop known indicators, and keep clean systems clean.
Confirm backup integrity, check immutability and retention, identify known-good restore points, and avoid restoring compromised data.
Pull firewall, EDR, M365, backup, cloud, and network vendors into one fact pattern so the incident stops bouncing between queues.
Prioritize the workflows that make money, move patients, ship orders, or keep leadership accountable. Restore the business, not just devices.
Write what is known, unknown, contained, exposed, restored, and still at risk in plain English.
CrowdStrike, SentinelOne, Bitdefender, Darktrace, M365 Defender, SIEM, firewalls, backups, and mail tools can all help. They still do not replace incident ownership.
3PS correlates endpoint activity with M365 sign-ins, mailbox rules, identity risk, cloud access, and remote access logs.
3PS validates clean restore points, rebuild order, dependencies, and what the business can safely bring online first.
3PS forces a single timeline, tests each claim, and turns vague support answers into accountable next steps.
3PS produces a clear incident record: what failed, where it failed, what changed, what remains, and what prevents round two.
Executives, insurers, counsel, customers, and vendors need the same thing: a defensible record. Not screenshots thrown into a folder. A timeline, decisions, evidence, and remaining risk.
Simple version: five days at $10,000/hour is $1.2M before emergency help. The monthly preparedness plan is there to prevent that week, shorten it, and prove recovery fast.
Retainers are annual agreements billed monthly. They include reserved senior work hours each month for patching coordination, review, restore testing, vendor pressure, documentation, and proof. The security stack itself is extra.
Recurring reviews of identity, endpoints, servers, backups, network devices, cloud apps, vendor risks, and unresolved issues.
EDR, email filtering, backup, identity, SASE, SIEM, vulnerability management, and monitoring can be managed as add-ons.
Restore testing, clean-room thinking, runbooks, escalation paths, and leadership-ready recovery expectations.
Short answers first. The details get written into the incident record once the business is stable.
Call before changing the scene. Preserve evidence, stabilize access, isolate affected systems, protect backups, and decide what should not be touched.
Remote triage can start in minutes when authority and access are available. Onsite response is available when the problem requires hands on hardware.
Non-retained emergency response starts at $500/hour with a two-hour minimum. Urgency, travel, hardware, and third-party tools are confirmed before work starts or scope changes.
A proof packet covering the timeline, scope, evidence, actions taken, restore status, remaining risk, and the controls that reduce repeat failure.
Call. We will tell you what to freeze, what to collect, what not to touch, and how to decide whether remote response, onsite response, or both makes sense.