Give the environment a defined operating model. 3PS connects platform operations, technical escalation, cybersecurity, lifecycle planning, and service governance across the systems your organization depends on.
500+ customers served.
Backed by 100+ professionals and technical resources across our delivery network.
Bring your systems, locations, current team, and the responsibilities you want covered.
Define the covered environment, transition, monthly operating work, reporting, roadmap priorities, escalation responsibilities, and commercial proposal.
We confirm the scope, deliverables, fees, and responsibilities before work begins.
DISCUSS THIS ENGAGEMENT3PS connected security controls, direct SOC monitoring, managed response, and escalation responsibilities for an organization that needed a more coordinated security program.
READ THE SECURITY ENGAGEMENTAn installed platform still needs monitoring, maintenance, access management, recovery checks, vendor coordination, and decisions about change. As locations and applications grow, unclear responsibilities can become the operating risk.
3PS can own a defined service scope or work alongside your internal IT team. The starting point is the systems, sites, users, business dependencies, and responsibilities in the engagement. That makes the coverage understandable before the service begins.
Establish responsibility for the agreed environment, with support processes, platform maintenance, monitoring, access administration, and vendor coordination. Define the systems covered and how service issues move from intake to resolution.
Extend an internal team with additional technical depth, operational capacity, or responsibility for selected platforms. Set ownership boundaries, escalation paths, change approval, and documentation so both teams work from the same plan.
Operate the agreed cloud, server, storage, networking, identity, endpoint, and recovery infrastructure. Connect configuration knowledge, capacity, maintenance, and recovery validation to the applications and business processes they support.
Review service patterns, risks, lifecycle needs, technical debt, and improvement priorities. Bring senior engineering, security, sourcing, and advisory into decisions that need more than a routine service action.
Inventory platforms and locations, identify dependencies, and agree what each team owns.
Establish access, documentation, monitoring, vendor contacts, change control, and escalation procedures.
Use an agreed service cadence to review incidents, risks, capacity, lifecycle requirements, and improvement work.
Readiness starts at $5,000 per month, Operations at $10,000 per month, and Critical Systems at $15,000 per month, with an annual commitment. Enterprise and global programs are custom scoped. Coverage, availability, response commitments, included systems, and project work are defined in the agreement.
The monthly service scope connects continuing technical work to a clear account of what changed, what needs attention, and what comes next.
Ongoing monitoring, engineering oversight, security management, and escalation handling across the systems and responsibilities in scope.
Vendor management, roadmap execution, agreed project management, budgeting assistance, and continuous optimization around business priorities.
Review completed work, open issues, security and infrastructure concerns, roadmap progress, and the next decisions with executive technology guidance.
These are examples of monthly work and review outputs. The agreement defines the included services, deliverables, covered systems, resources, reporting, and review arrangements. It also identifies separately scoped projects, tools, and Critical Response work.
COMPARE ONGOING ENGAGEMENTSYes. A co-managed engagement can assign 3PS specific platforms, operational responsibilities, or escalation work while your team retains the agreed internal roles and decision authority.
Your scope defines the continuing operating work and the reporting and review outputs. These can include monitoring, engineering and security oversight, vendor coordination, progress on agreed roadmap work, open issues and next actions, and executive technology guidance.
They are scoped explicitly. Establish which security services, engineering work, projects, sites, and response responsibilities belong in the agreement, rather than treating every requirement as covered by a tier name.
Bring the systems, locations, current team, and the responsibilities you want 3PS to take on. Start with a service model the whole organization can understand.
DISCUSS YOUR OPERATING ENVIRONMENT