What we design
Joiner, mover, and leaver checks; access-change requests; owner routing; exception alerts; logs; and rollback paths.
AUTOMATION & WORKFLOW INTEGRATION / 3PSCONNECT THE SYSTEMS.
CONNECT THE SYSTEMS.
MOVE THE WORK.
3PS maps manual handoffs, reporting, alerts, and brittle integrations, then builds automation around the real workflow. Validation, exceptions, human decisions, and a clear operating owner are part of the design.
500+ customers served.
Backed by 100+ professionals and technical resources across our delivery network.
Build the workflow around the work.
- 01
Map the process
Document who touches the work, which systems matter, timing rules, and where delays or errors enter.
- 02
Separate decisions from repetition
Identify movement, copying, checking, and reminders that can be automated, and the decisions that need a person or a defined approval.
- 03
Design the exceptions
Plan for missing data, vendor failures, API changes, duplicate inputs, and stalled approvals.
- 04
Connect the systems
Build the agreed integrations, jobs, alerts, and business records with permissions aligned to the task.
- 05
Make completion visible
Add logs, status, alerts, an exception owner, and evidence that the intended action reached the receiving system.
- 06
Evaluate the result
Compare the agreed baseline with actual output: processing time, error rates, reporting delays, or escalation work where those measures fit the process.
Measures and acceptance criteria are defined before rollout. Evaluate actual output against that baseline, including errors and work that still needs human review.
The person leaves. Their access and alerts remain.
A payroll change does not reach SaaS or VPN administration, and alerts still go to a manager who changed roles. The missing piece is the handoff between those systems and their owners.
Where people stay responsible
Approval for consequential actions, review when records conflict, and a named owner when the workflow cannot safely continue.
The engagement establishes the work, authority, and acceptance required.
Find the friction and the silent failures.
Manual handoffs
Map where people rekey data, chase approvals, or move records between systems, including timing and exception rules.
Spreadsheet dependencies
Identify where production data is copied, overwritten, hidden, or difficult to audit before choosing a replacement or integration.
Brittle scripts
Add input validation, logging, alerts, controlled retries, and an understandable failure path when formats or dependencies change.
No baseline or record
Define what successful work looks like, measure the relevant process, and preserve the evidence needed to assess the change.
THE WORK IN MOTION
The record is part of the workflow.
A workflow your team can understand and operate.
Workflow map
Before and after process, systems, owners, timing, and decision points.
Integration record
APIs, files, fields, schedules, authentication requirements, and dependencies.
Exception plan
The response to invalid inputs, unavailable systems, conflicting records, and delayed approvals.
Operating evidence
Logs, resulting records, outputs, alerts, agreed measurements, and human review points.
Improvement priorities
The remaining bottlenecks and opportunities to simplify the process without adding unnecessary dependencies.
Keep the workflow working as the business changes.
Review the operating flow
Continuing work can include workflow reviews, recurring-issue analysis, integration planning, and readiness reporting.
Prioritize consequential processes
Scope billing, clinical, order, reporting, security, restore, or vendor handoff workflows around their business impact.
Review what changed
Use actual output, errors, processing time, exceptions, and remaining risk to decide the next improvement.
Examples of continuing work. The agreement defines covered systems, deliverables, resources, working hours, reporting, and response commitments. Hardware, software, dedicated resources, and projects are included only when stated; Critical Response is separately priced.
LET’S DEFINE
THE NEXT MOVE.
Bring the objective, the environment, and what needs to change. We will connect the right disciplines around a defined engagement.
DISCUSS YOUR WORKFLOW