What we examine
Service accounts, DNS, certificates, database links, licenses, file shares, restore order, and application and user workflow checks.
BACKUP & DISASTER RECOVERY / 3PSRESTORE THE SYSTEM.
RESTORE THE SYSTEM.
RECOVER THE WORK.
A completed backup does not establish that the business can recover. 3PS validates restore paths, application dependencies, recovery order, and the user workflows behind the systems you need back.
500+ customers served.
Backed by 100+ professionals and technical resources across our delivery network.
Prove the recovery path.
Build a recovery sequence around business priorities and test the assumptions before relying on it.
- 01
Rank the systems
Identify which platforms restore revenue, clinical work, operations, billing, shipping, compliance, and leadership visibility first.
- 02
Review restore points
Check backup retention, immutability, replication, integrity, and suspicious change windows. Identify candidate restore points and the evidence needed to assess them.
- 03
Map dependencies
Document domain services, DNS, databases, storage, networking, VPN, SaaS, vendors, and application dependencies.
- 04
Test the restore
Run controlled checks for data usability, service startup, access, application behavior, and the real user workflow. Record failed checks as well as successful ones.
- 05
Set the recovery order
Assign owners, access requirements, estimated timings, decision points, and rollback paths to the recovery sequence.
- 06
Brief leadership
Explain what was tested, what remains uncertain, recovery gaps, investment priorities, and the next review or rehearsal.
The VM starts. The application still cannot work.
A restored virtual machine starts, but the application depends on an expired service account, an old DNS record, or a license tied to the retired server. Each dependency belongs in the recovery test.
What the review produces
A recovery sequence, known blockers, accountable owners, and evidence of which business processes passed validation.
The engagement establishes the work, authority, and acceptance required.
Find the assumptions that stop recovery.
Untested restores
Check restore mechanics, application launch, data consistency, credentials, DNS, and dependent services rather than relying on backup-job status.
The wrong recovery order
Map identity, databases, file shares, applications, network services, vendors, and users so dependencies are available when the next system needs them.
A compromised or corrupted copy
Review restore candidates against ransomware indicators, identity compromise, corruption, and suspicious changes; document what is and is not known.
Servers restored, work still blocked
Validate the workflows that bill, ship, treat, report, or keep the operation running. A healthy server alone is insufficient acceptance evidence.
THE WORK IN MOTION
A recovery needs a record.
A recovery record leadership can use.
Critical-system map
Business workflows, system owners, dependencies, and recovery priorities.
Restore evidence
The tests performed, their results, failed checks, limitations, and assumptions still requiring validation.
Risk register
Unprotected systems, weak retention, single points of failure, identity and credential gaps, and remediation owners.
Recovery estimates
Recovery time and recovery point objectives (RTO/RPO), compared with test evidence, documented assumptions, and remaining dependencies.
Continuing recovery plan
The agreed restore-testing cadence, backup and platform responsibilities, vendor contacts, and escalation requirements.
Keep the recovery plan current.
Systems, credentials, vendors, and business priorities change. Ongoing work can keep that change connected to recovery planning.
Readiness and review
Maintain environment knowledge, review recovery gaps, coordinate vendors, and revisit restore-readiness evidence.
Security and backup ownership
Connect endpoint, server, identity, firewall, backup, and monitoring responsibilities through the agreed 3PS Lock or operating scope.
Critical Response
For a failed restore or active outage, call to discuss response availability and scope. Published starting rates are $400/hour for retained response and $500/hour for non-retained response.
Examples of continuing work. The agreement defines covered systems, deliverables, resources, working hours, reporting, and response commitments. Hardware, software, dedicated resources, and projects are included only when stated; Critical Response is separately priced.
LET’S DEFINE
THE NEXT MOVE.
Bring the objective, the environment, and what needs to change. We will connect the right disciplines around a defined engagement.
DISCUSS BACKUP & RECOVERY